IT Assist

IT Assist™

We work with dealers who need an IT person but don’t have the time to find one.

Remote technicians help keep costs down by working with short-staffed dealers who have limited time to install software, implement updates, or patch management.

Virtual IT

At Sedona Technologies we will provide you with on call remote technicians that offer IT support to keep your systems running smoothly with our monitoring software, C.R.O.P.S. (Computer Remote Operations Protection Service*).

Our remote technicians will fill the gap that on site admins do not have , specializing in patching systems, maintaining software – either removing or installing – on a few devices or many. We will assist directly in updating user third party software as well as installations of Microsoft® and other vendor software as needed.

By partnering with us directly we will reduce your dealership’s network resource costs and increase efficiency with better control of your IT infrastructure.

*Remote technician services requires the dealership to have C.R.O.P.S. software.

IT Assist offers:

Desktop Services

• 24/7 monitoring for drive failures
• Adobe Flash and reader installation
• Anti-Spyware/Anti-Malware scans
• Anti-virus installation and scans
• Java runtime installation
• Microsoft® Office installation
• .NET framework installation
• Windows service pack installation
• Remote support
• Custom install packages and custom scripting

Server Services

• 24/7 monitoring with custom alert notifications
• Active directory migration and set up
• Blackberry Enterprise Server for Microsoft® exchange migration and set up
• Exchange server migration and set up
• Physical to virtual (P2V) machine conversion using VMware vCenter conversion
• Server service pack installation
• Small business server migration and set up
• VIPRE console installation or upgrade
• VMware vCenter server set up
• Windows operating system installation on Hypervisor
• Window Server Hyper-V set up
• Window Server Hyper-Vwith SCVMM set up

IT Talent Recruiter

Sedona Technologies has access to the most highly skilled, qualified IT candidates.

So if you’re looking to hire someone permanently, one of our IT Talent Recruiters can search and provide you with the best candidate.

As part of IT Talent Recruiter service, Sedona Technologies will:

• Interview candidates to ensure their skills are current and they are qualified based on the particular job requirements
• Gather all necessary information for your review including job history, available start date, pay requirements, etc.
• Setup onsite interviews around your availability
• Check references
• Present the job offer on your behalf to your candidate
• Help train your new employee on the various applications and dealer services